For resort details and information, visit our WHY PINE KNOB page.
​ PLEASE CONTACT US WITH ANY QUESTIONS OR CONCERNS: info@pineknobskischool.com

POLICIES

 
  • Please plan accordingly to make the start time of your lessons; the lesson starts at its scheduled time.  During peak times there may be lines to purchase Lift Tickets and Rentals. Plan Accordingly 
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  • Instructors are subject to change due to unforeseen circumstances, without notification.

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​Pine Knob Snow Sports Refund and Cancellation Policy:
Private and Semi-Private Lessons
  • 20% rescheduling fee up to 24 hours in advance of your appointment.
  • Non-refundable within 24 hours of your appointment.
  • If the resort is closed for Inclement Weather, Rain Checks will be issued.
·      Discover Michigan 
  • Non-refundable.
  • Lift tickets can not be upgraded.
  • If the resort is closed for Inclement Weather, Rain Checks will be issued.
·      Kindersparks
  • Non-refundable.
  • If the resort is closed for Inclement Weather, Rain Checks will be issued.
·      Thunderbolt Racing and Other Race and Park Programs
  • Non-refundable.
  • If the resort is closed for Inclement Weather, make up days will be added as needed or a prorated Rain Check will be issued.
·      Student Program and Student Lessons
  • Memberships, Lift Tickets, and Rentals are non-refundable.
  • Student Lessons are non-refundable.
  • 20% rescheduling fee to move to a new night or switch lesson groups. 
    • Window Closes two weeks after registration ends and is limited to nights that have availability. 
  • If the resort is closed for Inclement Weather, make up days will be added as needed.
 
Rain Checks will be issued at the discretion of Pine Knob Snow Sports LLC
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F.A.Q.s

Q. I purchased a six pack of lessons last season and want to know how I can use these toward lessons this season?
A. Please email reschedule@pineknobskischool.com and we will get you set up.

Q. I purchased a gift certificate and want to use it to schedule lessons. What do I do?
A. Please email reschedule@pineknobskischool.com for assistance.

​Q. I have called and left a message on voicemail but have not heard back.
A. Please email us at info@pineknobskischool.com